Overview and eligibility
If you are not satisfied with an item you purchased from aventoncanada Store, please contact us so we can advise on the best next step. Eligibility for returns or refunds depends on the type of product, condition of the item, and the terms posted with the specific product listing. Some items, such as certain consumables or custom parts, may not be returnable.
How to request a return
Fees, refunds and timelines
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask aventoncanada Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or +1 7789530099 and keep a copy of the message you send.
Store details and policy scope
This page applies to purchases made from aventoncanada Store. The customer-service address is 1849 Grand Blvd, North Vancouver, BC, V7L 3Y5, Canada. For help, email [email protected] or call +1 7789530099.